Privacy Policy

Introduction

We at Goodstock Solutions s.r.o. (“we”, “us”, or “our”) are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website goodstock.ai and use our services.

Data Controller

Information We Collect

We collect information that you provide directly to us, as well as information collected automatically when you use our website.

Contact and Demo Request Form Data

• Name
• Email address
• Phone number (optional)
• Company name and, for demo requests, your industry
• Message content
• The page you submitted the form from and the campaign parameters (UTM) of the link that brought you to our website

We store the details you submit through the contact and demo request forms in our own customer relationship management (CRM) system, which runs on our cloud infrastructure. We use them to handle your request and to follow up with you about it.

Analytics Data

• IP address (anonymized)
• Browser type and version
• Device type and operating system
• Pages visited and time spent
• Referring website

Cookies and Similar Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. See the Cookies section below for more details.

How We Use Your Information

• To respond to your inquiries and provide customer support
• To improve our website and services
• To analyze website usage and optimize user experience
• To send marketing communications (with your consent)
• To comply with legal obligations

Legal Basis for Processing

• Consent: You have given consent for processing for specific purposes (e.g., marketing communications)
• Contract: Processing is necessary for the performance of a contract or to take steps prior to entering into a contract
• Legitimate Interests: Processing is necessary for our legitimate interests (e.g., improving our services, website analytics)
• Legal Obligation: Processing is necessary to comply with legal requirements

Data Sharing and Third Parties

We may share your information with the following categories of third parties:

• Google: Google Analytics and Google advertising measurement, only if you allow analytics or marketing cookies in the cookie banner
• Hosting Providers: Cloud infrastructure providers who host our website and services
• Legal Requirements: When required by law or to protect our rights

Cookies

Our website uses the following types of cookies:

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You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect website functionality.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Contact form data is typically retained for up to 3 years after your last interaction with us.

Your Rights

Under the General Data Protection Regulation (GDPR), you have the following rights:

• Right of Access: You can request a copy of your personal data
• Right to Rectification: You can request correction of inaccurate data
• Right to Erasure: You can request deletion of your personal data (“right to be forgotten”)
• Right to Restriction: You can request restriction of processing
• Right to Data Portability: You can request your data in a portable format
• Right to Object: You can object to processing based on legitimate interests
• Right to Withdraw Consent: You can withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us at info@goodstock.ai

Right to Lodge a Complaint

You have the right to lodge a complaint with a supervisory authority. In the Czech Republic, the supervisory authority is the Office for Personal Data Protection (ÚOOÚ): www.uoou.cz

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date.